Shipping policy
Shipping within the US
All HoonArts products are shipped from Albuquerque, New Mexico, usually within 3-10 business days of receipt of your order. (Since HoonArts is currently a one-person shop, shipments may occasionally take longer if we are out of town at the time an order is received. If we are out of town but within email range when an order is received, we will let you know when we expect to ship.) Shipping is free within the US for all orders over $75.
Our standard shipping charges (for orders under $75) are calculated based upon the total weight of the shipment. Our standard shipping method is via US Postal Service Ground Advantage which generally arrives within 2-5 business days within the continental US and allows for tracking. However, if a shipment is an unusual size and/or weight and USPS Ground Advantage shipping rates would exceed our standard shipping cost for your order, we will ship by the next most economical US Postal Service shipping method or UPS, which may result in a longer delivery time.
If you would like shipping by a specific carrier, such as Federal Express or UPS, or you need priority delivery, we can arrange to handle shipping per your instructions at your cost. If you have any questions about shipping, please feel free to contact us.
International Shipping
For international shipments, customs duties, VAT and other taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes. The relevant customs teams in the destination country will set these charges based on the value of the goods sent. HoonArts has no control over these charges. Visit the website of the destination country's customs service for information regarding duties and taxes.
Because the total amount of these international import charges may be difficult to predict and may come as a surprise to the buyer, international shipping is only available upon request and pre-approval from HoonArts.
You, as purchaser, will be responsible for any customs fees, import duties, customs brokerage fees, VAT taxes and similar charges assessed on any international shipment at the point of entry. These charges are in addition to the international shipping charges paid at the time of sale. If you want to ship internationally, please contact HoonArts by email at [email protected].